Terms & Conditions

These Terms and Conditions govern your use of ourtesco.com (“the Website”) and your relationship with Tesco Stores Limited (Tesco, we or us). Please read them carefully as they affect your rights and liabilities under the law. By using the Website and/or registering on the Website, you agree to these Terms and Conditions and to our Privacy and Cookies policy.

1. Your use of the Website

The Website is provided to you free of charge for your personal use subject to these Terms and Conditions and our Privacy and cookies policy. By using the Website you agree to be bound by these Terms and Conditions and our Privacy and cookies policy. These Terms and Conditions do not affect your statutory rights.

2. Amendments

We may update these Terms and Conditions from time to time and any changes will be notified to you via a suitable announcement on the Website. The changes will apply to the use of the Website after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms and Conditions.

3. Intellectual property

The content of the Website is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from Tesco. No licence is granted to you in these Terms and Conditions to use any trade mark of Tesco or its affiliated companies.

4. Limitations

You may not use the Website for any of the following purposes:

  • disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
  • transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice
  • gaining unauthorised access to other computer systems
  • interfering with any other person’s use or enjoyment of the Website
  • breaching any laws concerning the use of public telecommunications networks
  • interfering or disrupting networks or web sites connected to the Website
  • transmitting material containing any form of advertising or promotion for goods or services, junk mail, chain letters or “spam”
  • making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner
  • impersonating another person
  • referring to specific website addresses outside of the Website
  • advertising

Tesco reserves the right to refuse to post material on the Website or to remove material already posted on the Website. You must not try to re-post material, that Tesco has refused to post on the Website or has previously been removed from the Website.

You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:

  • any claim by any third party that the use of the Website by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
  • any claim by any third party that the use of the Website by you infringes that third party’s copyright or other intellectual property rights of whatever nature; and
  • any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Website by you.

By submitting material you are granting Tesco a perpetual, royalty-free, non-exclusive licence to reproduce, modify, translate, make available, distribute and sublicense the material in whole or in part and in any form.

5. Use of community sites

The Website includes a number of community sites, which may allow users to interact with each other via message boards, and other user forums (“the Community sites”). More detail about your use of the Community sites can be found in the Social Media Policy.

We advise you not to post or in any way reveal any of your personal details on the Community sites (for example, your address, telephone number or email).

Tesco does not control or moderate the content placed on the Community sites. However, Tesco reserves the right to refuse to post material, to remove material posted on the Community sites and to contact you in the event that there are concerns about the content you have added to a Community site. Tesco may review or edit the content of the Community sites. Therefore, if you have concerns about any of the content of the Community sites you should contact us by selecting the “report as inappropriate” button. The relevant content may be removed from the Community sites. If we believe that any material placed on the Community sites by you is unlawful, we may contact the relevant authority.

Tesco makes no representations as to the validity of any opinion, advice, information or statement displayed on the message boards by third parties. You are solely responsible for the content of your messages posted on the message boards and the views expressed by individuals do not represent the views of Tesco.

6. Advertising and sponsorship

Part of the Website may contain advertising and sponsorship. Third party advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Website complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material provided by third parties.

7. Availability of the Website

Although Tesco aims to offer you the best service possible, Tesco makes no promise that the Website will meet your requirements. Tesco cannot guarantee that the service will be fault free. If a fault occurs in the service you should report it to us by email at OurTesco@uk.tesco.com and we will attempt to correct the fault as soon as we reasonably can.

Your access to the Website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. Tesco will attempt to restore the service as soon as it reasonably can.

8. Our responsibility to you

The Website is provided by Tesco without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

The Website provides content from other Internet sites or resources and while Tesco tries to ensure that material included on the Website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case.

Tesco will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If Tesco is informed of any inaccuracies in the material on the Website we will attempt to correct the inaccuracies as soon as we reasonably can.

In particular, we disclaim all liabilities in connection with the following:

  • incompatibility of the Website with any of your equipment, software or telecommunications links
  • technical problems including errors or interruptions of the Website
  • unsuitability, unreliability or inaccuracy of the Website
  • inadequacy of the Website to meet your requirements

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Website.

Nothing in these Terms and Conditions shall exclude Tesco’s liability for personal injury or death caused by its negligence.

9. Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.

10. International Use

Tesco makes no promise that materials on the Website are appropriate or available for use in locations outside the United Kingdom, and accessing the Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

11. Miscellaneous

You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

If you breach these Terms and Conditions and Tesco ignores this, Tesco will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

Tesco shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.

A person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms and Conditions but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

The Website is owned by Tesco Stores Limited a company registered in England and Wales whose registered office is at Tesco House, Shire Park, Kestrel Way, Welwyn Garden City, AL7 1GA. Company Registration No. 519500, VAT No. GB220 4302 31.

If you have any queries please contact us by email at OurTesco@uk.tesco.com.